Outstanding Service

Customer service is the cornerstone of any successful business and we are no exception. Through superior service, we add value to every product we offer and to every customer we serve.

Our customers count on us to deliver for them, so they can deliver for their customers. We make sure you have the products you need, when you need them. It's not just about coming up with the solution. It's also about meeting deadlines. And we do.

Repeatedly, customers have challenged U.S. Paint to take a concept color to a production-friendly OEM finish in a short time frame. Time and time again, we succeed - meeting their timelines, and exceeding their expectations.

From the efficiency of our processes, to the cleanliness of our plant, to the longevity and expertise of our employees, everything we do is geared to provide our customers with superior service. We offer superior technical service to handle problem solving and color theory, as well as identification of tools needed.

Problem solving techniques used at U.S. Paint:

  • Kepner-Trego methodology
  • 5 Why Analysis, Fish Bone Diagrams
  • PFMEA
  • DFMEA (Defect Failure Mode Analysis)

All of this enables us to assure our customers of service, both in the lab and on-site, second to none.

For more information on how our outstanding service can benefit your operation, please click on the contact us button below.